Draft — to be reviewed and completed before going live.
Data controller
The Finest Conciergerie — contact@thefinest-concierge.com — (+225) 07 57 66 24 40.
Data collected
Via the contact / service request form: name, email address, phone number, service concerned and the content of your message. Via audience measurement (if you accept it): anonymised browsing data.
Purposes
To answer your requests, manage the relationship, improve our services and measure site traffic.
Legal basis
Your consent and the performance of pre-contractual measures taken at your request.
Retention period
Requests are kept for [period, e.g. 3 years] from the last contact, unless a legal obligation requires otherwise.
Recipients
The internal teams of The Finest Conciergerie and, where applicable, its technical providers (hosting, email, audience measurement). No data is sold.
Your rights
You have a right of access, rectification, erasure, objection and portability. To exercise them: contact@thefinest-concierge.com. You may also refer the matter to the competent data protection authority ([ARTCI in Côte d’Ivoire / CNIL]).